Shipping policy


・Free standard shipping on U.S orders over $100


 ・In stock items ship within 24-48 hours of ordering 

*special event and seasonal order processing may take 5-7 business days 

*Please note we do not ship on Saturday, Sundays or US national holidays 


Delivery estimates - US orders

Standard shipping 5-7 business days, express shipping 1-3 business days

 *Hawaii and Alaska 5-10 business days 


You will receive an email with tracking information after your order has shipped. Please contact us at hello@starreeleven.com if you do not receive an email confirmation within 3 business days.


Changes to your order

We are unable to make any changes once the order has been placed. This includes address changes, item changes, and cancellations. If you need to change the shipping address, please contact the carrier directly to update your shipping information. 


Missing or lost items

Starre Eleven is not responsible for any lost, stolen, misplaced or delayed shipments once the package is in hands of the carrier. 


International shipping

International shipping is not available at this time.