Take-back program FAQs

How does the program work?

We want to make it as easy as possible for you to do your part in making fashion more sustainable. Simply fill out the form below to request a shipping label and send us back your well-loved Starre Eleven items. For every item you send back, we'll give you a 10% discount on an item in your next order.

What happens to the clothes I send back?

Once we receive your clothes, we'll pass them to our recycling partners that give pre-loved fabrics new life. While they can't always be used to create new clothing, nothing goes to waste. Recycled fabrics are used to create rags, rugs, and more textiles that reduce the need for more fabric production and minimize the impact of the fashion industry.

When will I get my rewards?

As soon as we receive your package we'll email you with a discount code to use on your next order.

Step 1 —
Request a shipping label using the form below. Be sure to include your address and the number of items you'll be returning.
Step 2 —
Package your clothes in any recycled bag or shipping envelope you can find, attach your shipping label, and send them to Starre Eleven.
Step 3 —
Done your part? Look out for an email from hello@starreeleven.com with your rewards information, and start filling your cart!

Ready to recycle?

Request a shipping label by filling out the form below. Please include your address and an estimate of how many items you'll be sending.